该文章围绕上海社区新型基础设施项目中的“政府催化式、以公民为中心的合作生产”，即政府提供制度、资金与基础设施等“硬件”，公民承担协商、协调与实施等治理“软件”。基于246份访谈与1476份居民问卷的混合方法研究发现：公民信任、公共服务动机与感知效能显著促进过程价值与结果价值的双重创造；但感知制度环境越强，正向关系反而被削弱——正式制度刚性“挤出”公民能动性，非正式社会网络产生“社会锁定”，构成“科层悖论”。研究界定了制度支持演变为“过度制度化”的边界条件，主张以适应性制度实现有效合作生产，对超大城市基层治理具有直接参考价值。
Public service co-production is often framed as a means of creating public value, yet its dynamics are complex when citizen-led participation is catalyzed by strong public institutions. This mixed-methods study examines government-catalyzed, citizen-centric co-production in Shanghai, China, where the state provides institutional support, policy legitimacy, and infrastructure while citizens undertake much of the work of deliberation, coordination, and implementation. Drawing on 246 interviews and survey data from 1476 residents involved in community new infrastructure projects, we examine how citizen trust, public-service-oriented motivation, and perceived co-production efficacy are associated with process and outcome value creation, and how perceived institutional settings condition these relationships. The findings show that citizen cognitive factors are positively associated with value creation, while stronger perceived institutional settings can negatively moderate these relationships. Recursive qualitative analysis suggests two mechanisms that help interpret this pattern: formal rigidity may crowd out citizen agency in the co-production process, while informal social density may generate lock-in effects that weaken the translation of trust into substantive outcomes. The study contributes to co-production and institutional theory by specifying the boundary conditions under which institutional support becomes over-institutionalization. Effective co-production requires not less government, but strong enabling support at the initiation stage combined with greater local discretion, participatory rule revision, and flexible enforcement.
Wang,Huanming, Xiaoyun Sun, and Bing Ran. 2026. “ The Bureaucratic Paradox of Citizen Agency: Institutional Crowding-Out in Government-Catalyzed Co-Production in Shanghai, China,” Governance: e70149. https://doi.org/10.1111/gove.70149.
